📄 Terms & Conditions

Terms & Conditions for Tileslelo.in

Welcome to Tileslelo.in. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

🌐 Use of Website

  • You agree to use this website only for lawful purposes
  • You must not misuse, copy, or attempt to harm the website
  • Unauthorized use may lead to legal action

🛒 Products & Services

  • We deal in tiles, sanitaryware, and hardware products
  • Product images are for reference; actual product may slightly vary in color/design
  • Availability of products is subject to stock

💰 Pricing & Payments

  • All prices are listed in INR (₹) and are subject to change without notice
  • Payments are processed through secure third-party gateways
  • We do not store your card or payment details

📦 Orders & Acceptance

  • Once an order is placed, you will receive confirmation
  • We reserve the right to accept or reject any order
  • Bulk or suspicious orders may be canceled

❌ Cancellation

  • Orders can be canceled before dispatch only
  • Once shipped, cancellation is not allowed
  • Please refer to our Cancellation Policy for details

🔁 Returns & Refunds

  • Returns are accepted only under valid conditions (damage, wrong product)
  • Products must be unused and in original condition
  • Please refer to our Refund & Return Policy for full details

🚚 Shipping

  • Delivery timelines are estimated and may vary
  • Tiles and heavy items may require special logistics
  • Refer to our Shipping Policy for complete information

🔒 Intellectual Property

  • All content on this website (text, images, logo, design) is the property of Tileslelo.in
  • Unauthorized use, reproduction, or copying is strictly prohibited

⚠️ Limitation of Liability

  • We are not liable for:
    • Delays caused by courier/logistics partners
    • Minor color/design variations
    • Damages due to improper installation or handling

👤 User Responsibility

  • You must provide accurate information while placing orders
  • Any misuse or fraudulent activity may result in account suspension

📞 Contact Information

For any queries regarding these Terms & Conditions: